Shipping & Delivery Policy

Introduction

Welcome to CompoundwithHR. This Shipping & Delivery Policy explains how our digital educational services, online live webinars, and downloadable resources are fulfilled and delivered to you when you purchase an order or register on our Platform.

1. Nature of Delivery (Digital Only)

All products, registrations, and learning guides sold or offered on this website are **100% digital**.

We **do not pack, ship, or deliver physical goods or parcels** to your postal address. Consequently:

  • There are **zero shipping fees** or logistics handling costs associated with any purchase on our Platform.
  • No physical delivery tracking numbers or courier services are used.

2. Delivery Timeframe & Instant Access

Once your payment is successfully processed and approved by our secure payment gateway:

  • Dashboard Access: Your webinar seats and purchased orders are immediately activated in your account. You can log in and view them in your Dashboard.
  • Resources: Downloadable reference tools, worksheets, and resources related to your webinar are instantly unlocked under the "Resources" tab of your dashboard.

3. Email & WhatsApp Communications

Beside dashboard updates, critical access credentials and live-stream entry links are sent directly to your registered contacts:

  • Confirmation Email: A transaction confirmation receipt containing webinar schedule details is dispatched to your registered email address within minutes of payment.
  • Webinar Links: Virtual meeting invitations (e.g., Zoom, Google Meet, or MS Teams links) are sent to you via email and/or WhatsApp at least **2 to 24 hours** prior to the live webinar start time.

4. Technical Requirements for Successful Delivery

Because delivery is digital, your receipt of the product depends on your local configuration. Please ensure you satisfy the following:

  • A reliable high-speed internet connection to stream the live webinar.
  • A compatible device (computer, tablet, or smartphone) with the required virtual meeting client installed.
  • A valid, active email address and WhatsApp number configured during registration.

5. Support for Non-Receipt / Digital Delivery Issues

If you have purchased a webinar but did not receive your confirmation email, access links, or dashboard updates:

Please follow these steps before contacting us:

  • Check your **Spam, Junk, or Promotions** folder in your email inbox.
  • Log in to your CompoundwithHR account and verify the purchase appears under your **Orders** history.

If the issue persists, contact the host immediately via email at himanshu.rawat@compoundwithhr.com or message us directly on WhatsApp at +91 9871297583. We will manually verify your registration details and send your access details right away.


6. Host Delivery Assistance

If you require immediate help accessing your digital materials or joining links, get in touch:

WhatsApp Direct Support

Chat with the host:
+91 9871297583

Delivery Support Email

Email our support:
himanshu.rawat@compoundwithhr.com